Open Case

Last updated on 16 Sep 2026

Cases are presented on the main page in the Recent files area.

You can reorder the cases on the main page, and the order is kept the next time you open the app. The status bar at the bottom of the window shows whether your changes are synced to the cloud.

Cloud cases appear on the main page on every device where you are logged in with the same account, marked with a cloud icon on the card. The first time you open a cloud case on a device, its files are downloaded and a progress indicator is shown. The Open Case button is for local cases. See Cloud Cases and Sync.

There are several ways to open a case:

• Click on the case. 
• Click the ellipses (three dots) on the case and select Open.
• Click the Open Case button in the header. Find the case folder in your files, open it, and open the Case Crafter Data File (casedatabase). For iPad, you will not open the Case Crafter Data File. You will select the case folder, then click Open.

The case is opened. You will see the case name in the header, along with two tabs, Files and Timeline. If you’ve already added files to a case, they will be displayed on the left side of the screen.

FAQ

  1. How can I open a case from the main page?
    You can click directly on a listed case, select Open from the ellipses menu, or use the Open Case button in the header.
  2. What’s the difference between opening on a desktop and an iPad?
    On a desktop, you open the casedatabase file inside the case folder. On iPad, you select the entire case folder instead of the file.
  3. Why doesn’t my case appear in Recent Files?
    Local cases show in Recent Files after you open them at least once; if one is missing, use Open Case to locate it. Cloud cases appear as soon as they have synced to the device. Check that you are logged in with the same account and that the device is online.
  4. Can I open multiple cases at once?
    No. Only one case can be active in Case Crafter at a time.